Make a claim
Make your claim the Moja way - in our 24/7, super-easy claim portal.
No hassle and no call queues - simple!
I need help at the roadside
Roadside assistance
Give us a call and we’ll help you every step of the way:
We're available 24/7.
Quick heads up - this number can only be used to contact us about a claim. For all other questions, head to our Help Hub. If you need to make a change, you can do this in your MyMoja account
What type of claim is it?
Broken glass
To make a claim for repair or replacement of chipped, cracked or broken glass:
Please check your documents for details of your coverage. If you purchased Moja Essentials you do not have Windscreen Cover.
Road traffic accident
We're sorry to hear about what's happened – let's help to get you back on track.
Making a Moja claim is call queue-free and hassle-free!
To get started, log in to MyMoja, then head to the ‘Claims’ section - you’ll then see the option to log a new claim.
Don't worry – if we need to chat, we'll let you know how to get in touch.
Storm or flood damage
We're sorry to hear about what's happened – let's help to get you back on track.
Making a Moja claim is call queue-free and hassle-free!
To get started, log in to MyMoja, then head to the ‘Claims’ section - you’ll then see the option to log a new claim.
Don't worry – if we need to chat, we'll let you know how to get in touch.
Malicious damage or theft
We're sorry to hear about what's happened – let's help to get you back on track.
Making a Moja claim is call queue-free and hassle-free!
To get started, log in to MyMoja, then head to the ‘Claims’ section - you’ll then see the option to log a new claim.
Don't worry – if we need to chat, we'll let you know how to get in touch.
Lost or stolen keys
We're sorry to hear about what's happened – let's get you some new keys, stat!
Making a Moja claim is call queue-free and hassle-free.
To get started, log in to MyMoja, then head to the ‘Claims’ section - you’ll then see the option to log a new claim.
Don't worry – if we need to chat, we'll let you know how to get in touch.
Wrong fuel
Has your tank guzzled the wrong fuel? Let’s help to get you back on the road.
Making a Moja claim is call queue-free and hassle-free!
To get started, log in to MyMoja, then head to the ‘Claims’ section - you’ll then see the option to log a new claim.
Don't worry – if we need to chat, we'll let you know how to get in touch.
Something else
Sounds like we need to have a quick chat about your claim, so that we can fully understand what’s happened and get you back on the road sooner.
Please call us on
We're available:
Monday to Saturday — 9am to 5pm
This number can only be used to contact us about a claim. For all other questions, head to our Help Hub